Shipping policy
Last updated: 23 October 2026
- Orders ship from HANS KOREA CO., LTD., Republic of Korea, by international courier or post, to the European Union, the United States and the other destinations offered at checkout.
- Shipping costs €19 per order to Europe, the United States, Canada and Asia, and €29 to Australia and all other destinations; it is free for orders of €300 or more. We do not ship to the Republic of Korea. The cost is shown in the cart and at checkout before you pay.
- Orders are normally dispatched within 3 working days. Delivery usually takes 5–12 working days depending on the destination and customs clearance; these times are estimates.
- A tracking number is sent by email when the order is dispatched.
- European Union: import VAT, customs duties and handling fees are payable by the Customer unless stated otherwise at checkout.
- United States: customs duties, fees and any applicable sales tax are payable by the Customer unless stated otherwise at checkout.
- If a parcel is lost or damaged in transit, contact us at info@nitibrush.com within 7 days of the expected delivery date.